We normally expect to despatch orders within 1 working day, however in really busy periods like after Black Friday we may take up to 3-5 days for some orders due to the high volumes.

The cost of delivery for EU countries is: 9,95 EUR. Delivery is tracked. To view other delivery information please click on the relevant link: Germany, Austria, Italy, Czech Republic, Slovakia, Slovenia and Croatia.

Delivery timescales are estimated and could be affected if your parcel is very heavy or delayed by Customs entry procedures.

Jessyss will not accept liability for lost orders if you select for your parcel to be left in a safe place or with a neighbour.

We will deliver the goods in accordance with the delivery option selected by you during the order process. Any delivery timescales quoted to you are indicative only. Orders may be delivered in one or more parts. Whilst every effort shall be made to despatch the goods on the date requested, we do not accept any liability whatsoever for delayed delivery caused by any third party.

Customs and Import Duties

All customs and import duties are the responsibility of the customer and will not be paid by Jessyss. These charges cannot be pre-paid by customers at the time of placing an order. We cannot change the value declared on the customs label. This value is always the full invoice value.

If a package is refused and is returned to Jessyss IME d.o.o., we will refund the value of the order less the original delivery charge.